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Government of Punjab

State Consumer Disputes Redressal Commission Punjab

Chandigarh

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Punjab State Emblem

State Consumer Disputes Redressal

Commission Punjab

Consumer Complaint u/s 47

CC — Filing Procedure

Overview

As per Section 47(1)(a)(i) of the Consumer Protection Act, 2019, a Consumer Complaint where the value of the goods or services paid as consideration exceeds ₹50 lakh but does not exceed ₹2 crore (as per Notification dated 30th December, 2021), may be filed before the State Consumer Disputes Redressal Commission, Punjab, within two years from the date on which the cause of action has arisen.

Documents Required

The Consumer Complaint shall be properly indexed, paginated and arranged in the following order:

  1. 1. Index

  2. 2. Proforma for Filing Consumer Complaint

  3. 3. Synopsis with List of Dates and Events

  4. 4. Memo of Parties

  5. 5. Consumer Complaint along with Supporting Affidavit

  6. 6. Exhibits / Supporting Documents (such as invoices, receipts, vouchers, agreements, correspondence, warranty documents, proof of payment, etc.)

  7. 7. Interlocutory Application(s) (IA), if any (e.g. Application for Condonation of Delay, Any Other Application, etc.)

  8. 8. Vakalatnama / Authority Letter, wherever applicable

General Instructions

  • 1. Matters shall be filed before the State Consumer Disputes Redressal Commission, Punjab during working hours on all working days.

  • 2. Every pleading shall be duly signed by the concerned party or its authorised representative and supported by a Supporting Affidavit, wherever required.

  • 3. The case shall be filed in 1 + 2 sets along with one additional set for each opposite party/respondent.

  • 4. All documents shall be properly indexed and arranged in the prescribed sequence.

  • 5. The pleadings and annexures shall be paginated continuously and legibly.

  • 6. Copies of all annexures and documents relied upon shall be self-attested as "True Copy".

  • 7. Certified copies / authenticated copies of the impugned order(s), wherever applicable, shall be filed.

  • 8. If any document is in a vernacular language, an English translation thereof shall be filed along with the original document.

  • 9. The Memo of Parties shall contain complete postal addresses, mobile numbers and e-mail addresses of all parties, wherever available.

  • 10. Interlocutory Applications, if any, shall be filed separately along with the requisite Supporting Affidavit.

  • 11. All pleadings, affidavits and annexures shall be clear, legible and complete in all respects.

Downloads

Forms and documents for this procedure

1 file

  • PROFORMA FOR FILING CONSUMER COMPLAINT

    Proforma

    FILE—